Returns & Exchanges
We offer a 14-day return period for all unworn items in their original packaging, ensuring you are completely satisfied with your derschutze purchase. Please note that limited edition drops and archive sales may have specific conditions regarding exchange availability.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Package
Securely pack the items in their original derschutze packaging, including all tags, inserts, and protective dust bags to ensure a safe transit.
Ship Items
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
Quality Check & Refund
Once our warehouse team inspects the returned items for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing